Legal

Privacy policy

Last updated: August 10, 2026

This site, helpcenter.ai, is operated byHelpCenter Solutions Ltd (“we”, “us”). It exists to present the upcoming HelpCenter.AI product and let you join its early-access list. We keep data collection to the minimum that purpose needs.

What we collect

• Waitlist email. If you join the early-access list we store the email address you submit, the page you signed up from, and — if you choose to answer the optional question — which documentation pain you selected.
• Basic analytics. We use privacy-respecting, aggregate page analytics (page views, referrers, country-level location) to understand what content is useful. We do not build individual visitor profiles and we do not use advertising trackers.

How we use it

• To email you about HelpCenter.AI early access and launch — expect one email when doors open and occasional progress notes, not a drip campaign.
• To understand which problems matter most to prospective customers.

We do not sell your data, and we do not share it with third parties for their own marketing.

Where it lives

Waitlist emails are stored in Loops, the email platform we use to send updates. Site hosting is provided by Vercel.

Your rights

We're based in the EU, and GDPR applies to everything we do. You can unsubscribe via the link in any email we send, and you can request access to — or deletion of — your data at any time by writing to[email protected]. We'll act on deletion requests within 30 days.

Changes

If this policy changes in a way that matters (for example, when the product launches), we'll update this page and note the new date above.